Vipul Sharma has over 18 years of industry experience with specialised expertise in product, portfolio, and business development. In the past, he has worked with renowned BFSI institutions including IndusInd Bank, HDFC Bank, Citibank, and ICICI Prudential Life. He has also worked with BankBazaar as their Vice President for sales. Vipul is an MBA in FInance & Marketing from International Management Institute (IMI). He is very passionate about customer experience and the interplay of technology and people in helping achieve customer delight.