Pallavi brings with her a rich experience in managing client services, operational risk, backend processes and large cross functional teams along with strong people, process and analytical skills. She has been working in the retail banking and outsourcing sector in the past with nearly 15 years of combined experience with Bank of America, ABN AMRO Bank and BA Continuum Services.

She has been recognized with a Leadership Award by the Onshore partners and Spirit of Medallion award in recognition for her efforts in managing multiple processes across businesses. She led the new process transition and technology upgradation in her past roles along with providing offsite support to new branches. In her last role, she was managing the internal audit functions and successfully sailed through the audit for the vertical.